Privacy Policy

What information we collect about you.

We collect information about you when you contact Pampered Retreat to inquire about services, book an appointment, have a service, sign up to any promotional advertisement, enter a competition, whether that contact is online, paper, email or phone.


The information you give us may include your name, home or business address, email address, phone number, date of birth, relevant medical history, all treatments will be recorded and stored for future reference.


This information is required to carry out treatments booked and being able to contact you in regards to your appointment. Text messages are sent out to remind you of your upcoming appointments. DOB’s are for marketing reasons. This information will only ever be used by Pampered Retreat.


How your information will be used


We will use your personal information to deliver the treatments you have booked.

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law. 

If you have consented to receive marketing, you can opt out at any time.                 


You have the right, at any time to request we stop contacting you for marketing purposes. If you no longer wish to be contacted, please email and request removal.

How long your information will be kept for

If you decide to no longer be a client of Pampered Retreat with a 12 month period between appointments or if you request removal then we will remove all of your basic information within 7 days.


All treatment record cards will be kept for 7 years from the date of your last treatment.

If you have given consent for communication then you will receive information until you opt out, or request removal.

Where your information is kept


Your information is stored online on Pampered Retreat telephone and on their laptop. All information is password protected..


Access to your personal information, correction and removal

You have the right to request a copy of your personal information that is held about you.

We want to make sure that your personal information is up to date and correct. You may ask us to correct or remove any information you think is inaccurate.

You have the right to request any information about you is removed. For medical reasons, all  records will be kept for 7 years from the last date of treatment.


If you need to contact us, please do so via email –, or telephone 01248.345766

All information is held by Carina Gill - Owner of Pampered Retreat.




This privacy policy was edited 12th may 2020.